Terms and Conditions - Harrys Man and Van

Welcome to Harrys Man and Van. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.

1. Introduction

These Terms and Conditions govern the provision of moving and van services by Harrys Man and Van. They outline the rights and obligations of both the company and the customer.

2. Definitions

Service: The moving and van services provided by Harrys Man and Van.
Customer: The individual or entity booking the service.
Agreement: The contract formed between the customer and Harrys Man and Van upon booking.

3. Booking and Ordering

To book our services, customers must provide accurate and complete information. This includes, but is not limited to, the date and time of the move, pickup and drop-off locations, and an inventory of items to be moved.

3.1. Confirmation

Upon receiving a booking request, we will send a confirmation email detailing the service agreed upon. It is the customer's responsibility to review and confirm the details.

4. Prices and Payment Terms

All prices are quoted based on the information provided at the time of booking. Prices include the cost of labor, vehicle use, and any additional services requested.

Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and cash.
Payment Schedule: A deposit may be required at the time of booking, with the balance due upon completion of the service.

5. Cancellation and Changes

Customers may cancel or make changes to their booking subject to the following conditions:

Cancellation Notice: Cancellations must be made at least 48 hours before the scheduled service to avoid fees.
Change of Date/Time: Any changes to the booking must be communicated as soon as possible. Availability is subject to confirmation.

6. Liability and Insurance

Harrys Man and Van is committed to providing safe and reliable services. However, the following terms apply regarding liability and insurance:

Liability: Our liability is limited to the full value of the goods being moved. We are not liable for indirect or consequential losses.
Insurance: We offer comprehensive insurance options. Customers are encouraged to select coverage that suits their needs.

7. Customer Responsibilities

Customers must ensure the following to facilitate a smooth moving process:

All items are properly packed and labeled.
Access to the premises is unobstructed for the moving team.
Valuables and fragile items are declared and appropriately insured.

8. Company Responsibilities

Harrys Man and Van is responsible for:

Providing trained and professional moving personnel.
Ensuring timely arrival and completion of the service.
Handling all items with care to prevent damage.

9. Dispute Resolution

In the event of a dispute, both parties agree to seek an amicable resolution through discussion. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Harrys Man and Van operates. Any legal action arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

11. Amendments

Harrys Man and Van reserves the right to amend these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between the customer and Harrys Man and Van regarding the services provided, superseding all prior agreements or understandings.