Accessibility Statement for Harrys Man and Van

This Accessibility Statement describes how Harrys Man and Van and related services within the Harrys Man and Van area work to make moving and removal services usable for as many people as possible. We aim for clear content, predictable navigation, and inclusive on-site features that support customers with diverse needs. We follow WCAG 2.1 AA guidelines as a baseline for accessibility across our digital and informational resources.

Our approach covers structural and interactive elements: semantic headings, consistent layout, and descriptive link text. We use headings and lists to provide a logical page structure so screen readers and assistive technologies can navigate content easily. Key commitments include keyboard navigation, support for screen readers, and ensuring text can be resized without loss of content or functionality.

We test for compatibility with common screen-reader software and use automated and manual checks. Our team performs tests with keyboard-only navigation to ensure that form controls, booking widgets, and interactive elements are focusable and usable without a mouse. Where we identify barriers, we prioritize fixes that align with WCAG 2.1 AA success criteria such as perceptible text contrast, logical tab order, and ARIA attributes when needed.

To support people who rely on assistive technologies, pages include clear labels for form fields, descriptive alt text for images where appropriate, and captioning or transcripts for recorded media. We also aim to provide plain-language summaries and straightforward steps for using our booking and moving services in the Harrys moving van service region.

Our accessibility measures include technical and non-technical practices: use of semantic HTML5, consistent landmarks, and avoidance of inaccessible controls. We maintain color contrast that meets standards, allow text scaling to 200% without overlapping or content loss, and avoid time-limited interactions unless they are necessary and accompanied by options to request more time.

We document improvements and known limitations. If a feature does not yet meet WCAG 2.1 AA, we provide alternatives or manual assistance options. For example, if a booking flow or interactive map in the Harrys removal van service area presents difficulty, we indicate alternate ways to complete the task and how to request help.

Accessibility is not only technical. Our field teams within the Harrys Man & Van service area receive awareness training to support customers with mobility, sensory, or cognitive differences. We encourage inclusive communication: clear arrival notices, driver assistance with loading/unloading when agreed in advance, and patient, respectful interaction.

We maintain an accessible content policy and run periodic audits. The following are examples of features we prioritize:

• Screen-reader support — meaningful landmarks, ARIA where appropriate, and tested reading order.
• Keyboard navigation — all interactive elements reachable and operable via keyboard.
• Readable text — high contrast, scalable text, and clear typography.
• Alternatives — captions, transcripts, and plain-language summaries for complex information.

If you encounter an accessibility barrier while using our digital resources or one of our local services in the Harrys Man and Van area, please get in touch with our accessibility team using the contact options listed on our accessibility page or through the accessibility request form. We do not publish personal contact details in this statement, but we respond to accessibility requests and will provide reasonable accommodations or alternative ways to access the required information.

We review this Accessibility Statement periodically and update it to reflect improvements and ongoing work. For transparency, we include notes about major changes and the target timelines for resolving known issues. Thank you for helping us make Harrys removal van service more accessible — your observations help guide practical improvements across all parts of our service.